Postnatal Navigation
Our goal is to have a Community Navigator meet with all Guilford County families at their well-child visits at ages 12 months, 24 months, and 36 months to ensure every family is set up for success and achieving healthy developmental milestones.
To participate in Community Navigation, each family must complete a brief consent and screener on a provided tablet at their appointment. The Community Navigator reviews the responses with the family and covers social determinants of health questions together at your appointment or over the phone at patient convenience. This process allows Navigators to create a targeted and individualized referral and support plan for each family to improve their long-term success.
As necessary, connections will be made to our community partner programs to ensure all patient needs are being met. Navigators follow up with the family 3 to 5 weeks later to check in and see how things are going, if additional resource referrals are needed and if previous program referrals were successful.
For more information, Contact Brittany Felts to find out how you can provide your patients with community navigation support today!
Brittany Felts, Community Navigation Coordinator
Email: Bfelts@chsnc.org
Phone: 336-971-6105
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